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The questions we are asked most
On the Starter plan, your daily lookups reset every 24 hours. On the Professional plan, if you exceed your monthly shipment limit, you can purchase additional searches at the same rate, or move to a Custom plan sized to your actual volume. You'll receive a notification when you're approaching your limit.
The Starter plan gives you 3 free container or bill of lading lookups per day with no account required. Simply visit the tracking page, enter your container number or BL, and get real-time tracking results including route visualization and shipment timeline. The limit resets every 24 hours.
Yes, all plans support both container number and bill of lading (BL) tracking. Enter either type of reference number and our system will automatically detect the format and fetch tracking information from the relevant shipping line across our 170+ carrier network.
We support over 170 shipping lines worldwide, including all major carriers like Maersk, MSC, CMA CGM, Hapag-Lloyd, ONE, Evergreen, COSCO, Yang Ming, ZIM, and HMM. Our coverage is continuously expanding to include regional and niche carriers as well.